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FAQ

Στα παρακάτω FAQ θα βρείτε συγκεντρωμένες τις πιο συχνές ερωτήσεις που δεχόμαστε σχετικά με τη χρήση, τη σύνθεση και τα οφέλη των προϊόντων μας.

Στόχος μας είναι να σας προσφέρουμε ξεκάθαρες, πρακτικές απαντήσεις ώστε να επιλέγετε κάθε φορά το προϊόν που ανταποκρίνεται καλύτερα στις ανάγκες σας.

Is there any difference in composition and use between ALGOFLOGEN cream and ALGOFLOGEN foam?
Both products have a multi-component formula based on Calcium, Aloe Vera, Calamine, Calendula, and Vitamin A, providing rich hydration and care after sun exposure or contact with other external thermal factors (e.g., household electrical appliances). The foam is primarily used in cases where hand contact for application on the irritated skin is particularly painful
I use ALGOFEEL on my dry, rough hands during winter. Can I also use it on my heels during the summer?
ALGOFEEL is a full-season product, used all year round. It is recommended for hands dehydrated by cold weather, dry air, and detergent use, as well as for cracked heels and stressed soles, dry elbows, and knees—generally for any parts of the body that require deep hydration and protection.
I am diabetic. Can I use ALGOFEEL, which contains UREA?
The 8% UREA content in ALGOFEEL, combined with the other moisturizing and emollient ingredients, constitutes an effective choice, as it helps retain skin moisture and acts against intense dryness.
Can I take the BABY OR NOT pregnancy test at any time during the day?
The Baby or Not pregnancy test can be taken at any time; however, for the most indicative results, it is recommended to use the first morning urine, when hCG (human chorionic gonadotropin) levels are at their highest.
Is BIO-MORIUM a warming cream?
No. The massage used to apply the cream, which allows its active ingredients to penetrate the skin, helps increase circulation without causing discomfort or hyperthermia.
If I hit myself anywhere on my arms or legs, I get bruises. Can I use LEGS COOL?
LEGS COOL contains essential oils and extracts that care for tired, 'heavy' legs. In particular, the ARNICA it contains provides effective protection against visible bruises on any part of the body, offering a pleasant sensation of freshness and stimulation.
I exercise myself, so my legs feel numb sometimes after my workout. Will LEGS COOL help me?
LEGS COOL contains ingredients such as menthol, arnica, and mint, which offer a unique sensation of freshness and stimulation, helping tired, 'heavy' legs, especially after physical/sports activity.
Do VITAVIX syrups contain real honey?
Both versions, VITAVIX SYRUP for adults and VITAVIX SYRUP KIDS, contain pure, natural honey rather than honey derivatives or flavoring. Its specifications, based on analyses per production batch, are fully compliant with European Directive 2001/110/EC, as incorporated into Greek legislation.
Why should I choose VITAVIX SYRUP KIDS?
Even if you, as a guardian, choose VITAVIX SYRUP KIDS the first time, one thing is certain: the next time, the child will ask for it themselves. You will know that it is a herbal product containing authentic honey, Vitamin C, Zinc, and Althaea—ingredients that soothe the throat and cough—while children will love it for its unique vanilla flavor, which is a far cry from the classic “awful syrup taste”.
Is VITAVIX SYRUP for adults suitable for homeopaths / diabetics?

It is compatible with homeopathic treatment, as it does not contain mint, camphor, caffeine, cinnamon, or any other strong-scented ingredient.

Diabetics should take into account that honey contains natural sugars and should always consult their doctor.

At what age can I give the VITAVIX pastilles to my child?
As soon as they are old enough to chew safely, to prevent any choking hazard. This is typically from age 2 and up. Of course, at this age, adult supervision is always advised.
What is the Sun Protection Factor (SPF) in sunscreens?
Although the definition of SPF is based on a complex protocol, generally speaking, it indicates how effective a sunscreen is against UVB rays. For example, by using a sunscreen with SPF 30, your skin can withstand 30 times more sun exposure before it starts to turn red, compared to being in the sun without any protection.
What are UVA and UVB rays?
UVA rays are less intense, but we are exposed to them every day, all year round. They penetrate into the deeper layers of the skin, causing premature aging, wrinkles, skin allergies, dryness, and dehydration. UVB rays, on the other hand, are very powerful and are responsible for sunburns, often causing permanent cell damage.
How long can I stay in the sun after applying sunscreen?
Sunscreen needs to be reapplied frequently. You should definitely apply it half an hour before your first exposure to the sun and continue with repeated applications throughout the day. Don't forget to reapply after swimming or towel-drying.
Is using sunscreen enough to avoid getting burned?
Unfortunately, it’s not enough. Both UVA and UVB rays are highly penetrative and can cause serious skin damage. It is essential to wear sunglasses and protective clothing, and to stay in the shade whenever possible. Also, infants and young children should never be directly exposed to the sun.
Why is the ALGOSEPT LOTIONS range enriched with essential oils? Isn't ethyl alcohol enough for cleansing?
The entire ALGOSEPT LOTIONS range is based on ethyl alcohol for an immediate feeling of skin hygiene. However, the essential oils provide additional toning, antibacterial, and deodorizing properties, tailored to the user’s specific preferences.
Which VITAVIX pastille should I choose?
All VITAVIX pastilles soothe and hydrate the throat and contain Vitamin C, which is essential for boosting the body's immune system. There is a wide range of flavors—including honey-lemon, orange, mint, and cinnamon—so you can find the one that best fits your personal preference.

In the following FAQs, you will find a collection of the most frequent questions we receive regarding the use, composition, and benefits of our products.

Our goal is to provide you with clear, practical answers so that you can always choose the product that best meets your needs.


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